Subscription Cancellation
Our subscription cancellation policy includes:
- 7-day free trial period for new subscribers
- Cancel anytime during the trial period
- Pro-rated refunds for unused service period
- No long-term contract obligations
Refund Eligibility
You may be eligible for a refund if:
- Service was not as described
- Technical issues prevented service access
- Cancellation request within trial period
- Duplicate charges or billing errors
Refund Process
To request a refund:
- Contact our support team
- Provide your account details
- Explain the reason for refund
- Allow 5-7 business days for processing
Non-Refundable Items
The following are not eligible for refunds:
- Completed advisory services
- Custom trading strategies
- Special promotional offers
- Services used beyond trial period
Contact Us
For refund requests or questions:
- Email: support@tradefirstresearch.com
- Phone: +91 98765 43210
- Submit through contact form
- Response within 24-48 hours